Legal
Last updated: 7 November 2026
iLearnMedicine is a trading name of SJ Medical Ltd, a company registered in England and Wales (company number 07332764), registered office 409 Bradford Road, Huddersfield, HD2 2RB. SJ Medical Ltd is the data controller for the personal data described in this policy.
iLearnMedicine runs live online emergency medicine teaching for doctors, delivered by consultant faculty over Zoom. This policy explains what personal data we collect when you book a place, attend a course or contact us, how we use it, and your rights.
Contact for any privacy question or request: info@ilearnmedicine.com. ICO registration number: under application, application number C2081062.
We collect only what we need to run the course, issue certificates and keep proper business records.
| Category | Examples | Where it comes from |
|---|---|---|
| Identity and contact | Name, email address, phone number (optional) | You, at booking |
| Professional details | Job grade (e.g. FY1, FY2, SHO), place of work, GMC number (optional, for certificates) | You, at booking |
| Booking and payment | Ticket type, amount paid, invoice and billing details, refund history | You and our ticketing and payment providers |
| Course participation | Zoom attendance and join/leave times, poll and quiz responses, chat messages and questions | You, during the live course |
| Feedback | Course evaluations, ratings and testimonials | You, if you choose to give them |
| Communications | Emails and messages you send us; marketing preferences | You |
| Technical | IP address, device and browser information, cookie data | Your device, via our website, Tito and Zoom |
We never see or store your full card details. Payments are processed securely by our payment provider.
We do not ask for health information or other special category data. If you tell us about a disability so we can make adjustments, we use it only for that purpose and with your consent.
UK data protection law requires a lawful basis for each use of your data. Ours are set out below.
| Purpose | Lawful basis |
|---|---|
| Processing your booking, sending joining links and course materials | Contract |
| Taking payment, issuing invoices and handling refunds | Contract |
| Running the live course, including polls, quizzes and Q&A | Contract |
| Issuing certificates of attendance for your portfolio or CPD | Contract |
| Keeping financial and accounting records | Legal obligation |
| Course evaluation and improving our teaching | Legitimate interests |
| Sending updates about future courses to past delegates (with an easy opt-out) | Legitimate interests (soft opt-in) |
| Sending marketing to people who have not booked with us | Consent |
| Publishing your testimonial with your name | Consent |
| Recording sessions (if a session is recorded, we will tell you beforehand) | Legitimate interests |
| Website analytics and non-essential cookies | Consent |
You can withdraw consent or opt out of marketing at any time, using the unsubscribe link in any email or by contacting us.
We do not sell your data. We do not use it for automated decision-making that has legal or similarly significant effects on you.
We share personal data only with service providers who help us run the course. They act on our instructions and must keep it secure.
| Provider | What they do |
|---|---|
| Tito | Ticketing, registration and booking management |
| Stripe | Payment processing |
| Zoom | Live course delivery |
| InstaWP | Hosting our website |
Our consultant faculty may see your name, grade and the questions you ask during a session. They do not receive your contact or payment details.
We may also disclose data where the law requires it, for example to HMRC or in response to a court order.
International transfers. Some of our providers, including Zoom and our payment provider, process data outside the UK, mainly in the USA and the EEA. Our team may also access data from outside the UK. When data leaves the UK, we rely on a UK adequacy regulation, the UK Extension to the EU–US Data Privacy Framework, or the UK International Data Transfer Agreement or Addendum, so your data stays protected to UK standards.
How long we keep it.
| Data | Retention |
|---|---|
| Booking, payment and invoice records | 6 years from the end of the financial year (legal requirement) |
| Attendance records and certificates | 6 years, so we can reissue certificates for appraisal or revalidation |
| Poll, quiz and feedback responses | Up to 2 years, then deleted or anonymised |
| Raw session recordings (if made) | Up to 12 months |
| Edited lecture-only recordings (if made) may be re-used in future iLearnMedicine teaching | Kept while in use |
| Marketing list | Until you unsubscribe |
Security. We use access-controlled accounts, two-factor authentication where available, and reputable providers with strong security practices. Only people who need your data to run the course can access it.
Your rights. Under UK GDPR you have the right to:
To exercise any right, email info@ilearnmedicine.com. We will respond within one month and will not normally charge a fee.
Cookies. Our website does not set any tracking or advertising cookies. When you book, our ticketing and payment providers (Tito and Stripe) set cookies that are needed to process your booking and payment securely, under their own policies. Zoom sets its own cookies when you join a session. If we add website analytics in future, we will only use analytics cookies if you accept them.
Age. Our courses are for medical professionals. We do not knowingly collect data from anyone under 18.
Changes to this policy. We may update this policy, for example when we add new courses or services. The date at the top shows when it last changed.
Complaints. If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
