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Terms & Conditions

Last updated: 7 November 2026

1. About us

iLearnMedicine is a trading name of SJ Medical Ltd, a company registered in England and Wales (company number 07332764), registered office 409 Bradford Road, Huddersfield, HD2 2RB. You can contact us at info@ilearnmedicine.com.

These terms apply when you book a place on an iLearnMedicine course. Please read them before you book.

2. Our courses

Our courses are live online teaching sessions delivered over Zoom by emergency medicine consultants. They are for doctors and healthcare professionals and are educational only. They do not replace your own clinical judgement, local guidelines or senior supervision.

3. Booking and payment

  • Bookings are made through our ticketing provider, Tito, and paid by card through Stripe. We never see your full card details.
  • Your booking is confirmed when you receive a confirmation email. That is when our contract with you begins.
  • Prices are shown in pounds sterling (GBP).
  • Groups of 10 or more can receive a 20% discount. Please email us before booking to arrange it.

4. If you cancel

To cancel, please email info@ilearnmedicine.com. Refunds depend on when we receive your email:

  • Within 14 days of booking: a full refund minus a £10 administration fee. If you book within 14 days of the course, no refund will be offered.
  • More than 4 weeks before the course: a full refund minus a £10 administration fee.
  • Between 2 and 4 weeks before the course: a 50% refund.
  • Within 2 weeks of the course: no refund.

By booking a course that starts within 14 days, you ask us to provide it within your cancellation period and accept that no refund will be offered.

Refunds are made to the card you paid with.

5. If we change or cancel a course

We may make minor changes to the programme or speakers. In the unlikely event that we cancel a course, we will offer you a full refund or a free transfer to a future course, whichever you prefer. We are not responsible for other costs you may have arranged around the course, such as study leave or travel.

6. Attending the course

  • You will need a laptop or tablet with Zoom and a stable internet connection. You are responsible for your own equipment and connection.
  • Your Zoom joining link is personal to you. Please do not share it.
  • We expect everyone to behave professionally. We may remove anyone who disrupts a session, without a refund.

7. Course materials and recordings

All course materials and lectures are the intellectual property of iLearnMedicine. By booking onto a course, you agree not to copy, record, photograph or share any of the course content.

If we record a session, we will tell you beforehand. See our Privacy Policy for how recordings are handled.

8. Certificates

A personalised certificate of attendance will be emailed to you after you attend the course.

9. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Otherwise, our total liability to you is limited to the price you paid for the course, and we are not liable for indirect or consequential losses.

10. Your personal data

We use your personal data as set out in our Privacy Policy.

11. Questions and complaints

If you have a question or are unhappy with anything, please email info@ilearnmedicine.com and we will do our best to put it right.

12. Law

These terms are governed by the law of England and Wales.